Questions, answered plainly.

The Free Library holds public-domain and openly licensed books, and the games, Puzzle World, Calm Corner and Reader Lab are free. None of these need an account or payment.

Our original collections include The Adventures of Deuce and Friends, Gigi and Roman, and other recurring characters. They are separate from the free licensed books. Available formats are labeled on each book; titles without a released format say Coming Soon. Membership opens eligible original formats, while free books stay free.

The Free Library, games, Puzzle World, Calm Corner and Reader Lab need no membership or payment. For current membership details, see the For parents page.

Not necessarily. Look (illustrated video), Listen (narration) and Read (pages) are each released independently, when that format is finished and reviewed. A book may have only one or two. Each book page shows which formats are actually ready; we do not mark a format available until it is.

Free Library books can include illustrated reading pages. Audio or video appears on a book's page only when that format is available with its own source and rights notice. More free sources also links to illustrated editions and separate audiobooks on other sites; those recordings are not synchronized to our pages.

Accounts are for grown-ups only and require a verified email. Children do not have their own logins.

The family reading dashboard does not need the parent PIN. Private account settings, Studio, membership changes and purchase controls do. One parent unlock covers a 30-minute visit in the same open tab, including ordinary navigation and switching apps. Lock, sign-out, a full page reload or leaving the site ends that unlock. A child's separate Kids PIN cannot authorize adult actions.

Children have no purchase controls. Live checkout is currently disabled. Adult sign-in and the parent PIN are separate from purchase approval; unlocking the parent area does not authorize a payment. Private story requests are review inquiries, not paid orders.

A free account can choose two complete original books each calendar month, unlocked until month-end. Other eligible originals offer up to 30-second Look and Listen previews and limited Read pages. The separate Free Library stays free and does not use your choices.

Story Adventurers is $2.99/month for released Read and Listen stories while subscribed, without full Look videos. New All-Stars memberships are $7.99/month: choose five complete original titles per paid billing month, including their released Look, Listen and Read editions, to keep in My Story Box. Additional complete titles cost $4.99 each, not per format. Free Library and games are included. Paid signup remains closed; existing memberships and testing passes keep their promised benefits.

Books selected through the new All-Stars Story Box allowance, and extra Story Box books purchased, remain accessible in your signed-in family account after cancellation. No new monthly choices are added after the subscription ends. Unused choices do not roll over, and chosen titles cannot be swapped. Story Adventurers access lasts while subscribed. A saved favorite alone is not an ownership unlock. No printed copy or separate download is included.

Yes. Use Contact us to suggest a topic, feeling or situation. Please do not include a child's full name, private details or photos in a general message. A suggestion is not a promise that a book will be produced.

A grown-up can open Private story requests from For Parents or Member account after signing in and unlocking the parent area. Fill out the questionnaire and notes, using a nickname or fictional name. You may submit without photos, or add two or three clear JPEG, PNG or WebP reference photos, up to 8 MB each, with guardian permission.

The request records your interest in Look, Listen and Read, and you can also ask about a printed copy. It goes to the team for private review and a possible quote. No payment is taken, no production or shipping date is promised, and delivery terms are agreed separately before work begins.

Yes. Open your private request list and choose Withdraw. Private access also expires after 30 days; the service removes expired information when cleanup runs. If photo removal is still pending, the request shows that status. Reference photos are not displayed in the public library or automatically sent for AI processing.

Examples include your grown-up account, finished-book progress used for family stars, rewards and any message you send us. This is not a complete list. There is no public chat, and signing up does not add you to a newsletter.

No. The Writing Desk stays in the browser page and is never uploaded. If it is not downloaded, it is gone when the page closes.

Reader Lab is a free activities area for ages 10 to 14, separate from the book shelves. Writing & School Help guides students through understanding an assignment, brainstorming, outlining, paragraph planning, drafting, revising, vocabulary, study plans and project organization, with Ages 10–12 or 12–14 guidance. It asks for no names or school details, uses no AI service and uploads nothing; plans can be downloaded as a text file.

Copyright terms differ between countries. A book that is public domain in one territory may still be protected in another, so some editions are only offered in territories where we have confirmed they are free to share. Each book shows its source and rights notice. These are our own checks, not a legal certification.